Share this program:

Self-Paced Online

Trends and Tips for Effective and Economic Arbitration

Share this program:

Date Published

September 2, 2020


Mecklenburg County Bar




For immediate assistance please consult our FAQ page. If you're unable to find the answer you need, please call 737-201-2059 (M-F, 8am-6pm CT) or e-mail customer service.


ADR Statistics and Trends

  • AAA domestic, commercial (B2B) case studies
  • Settlement statistics
  • Arbitrator statistics (e.g., number of arbitrators and compensation)
  • Diversity
  • “Split the baby” award statistics
Arbitration roadmap (from filing to award) Distinctions
  • Administered vs non-administered (ad hoc)
  • Administrative fees vs arbitrator fees
Drafting Considerations
  • Standard language for an ADR clause
  • Set deadlines
  • Specify procedures or rules
  • Locale
  • Number of arbitrators
  • Arbitrator selection process
  • Arbitrator qualifications
  • Free clause builder tool (
Controlling Time and Cost in Arbitration
  • AAA’s Top 10 suggestions
  • Arbitrator survey findings
  • Top factors contributing to time and cost
  • Top 3 best practice tips

Expand summary
back to top


Michelle Skipper
Vice President - American Arbitration Association

Michelle Skipper is Vice President for the Commercial Division at the American Arbitration Association in Charlotte, NC. She... Read More

Sarah Clayton

Sarah Clayton is Director of ADR Services for the Commercial Division at the American Arbitration Association (AAA) in... Read More

back to top

Program Titles and Supporting Materials

This program contains the following components:

Video Presentation
back to top


If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

back to top

How to Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

back to top


Refund Policy
SeminarWeb and Mecklenburg County Bar programs are non-refundable.

Privacy Statement
We respect and are committed to protecting your privacy. Read Statement.