March 12, 2020
Mecklenburg County Bar
Ethics, Practice Management
Difficult client relationships are often an underlying cause of malpractice claims or bar complaints. Join us for a discussion on how to manage 21st century clients:
- Understanding the challenges of the 21st century client
- Recognizing the “red flag” client
- Making the difficult decision to fire a client
- Disclosing potential malpractice to a client
- Satisfied clients: how to provide an “effortless experience” Expand summary
Program Titles and Supporting Materials
This program contains the following components:
If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.
How to Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.